Step One

Step One

After having conducted an informal survey of the organisation, discussions were held with the promoters to conduct a formal diagnostic study. The results of the studies showed that

  1. the organisation lacked a direction
  2. the people were not aligned with the organisational goals, which were actually not in place
  3. the work methods were not only not contemporary but also not clearly laid out
  4. there was no team spirit and everyone strived to achieve individual excellence resulting in politicking and organisational achievements underplayed
  5. the HR department needed support to act as a change agent